Is Allstate Good at Paying Claims? (2024)

Allstate is good at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Allstate scored 889 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

How Allstate's Claims Process Compares to Competitors

Company

Claims Satisfaction Score

Allstate

889/1000

Farmers

882/1000

State Farm

882/1000

Geico

874/1000

Progressive

861/1000

Source: J.D. Power Claims Satisfaction Survey, 2022

It takes about 30 days, on average, for an insurer to pay out a claim, but this may vary depending on the circ*mstances. To ensure that your claim is handled as quickly as possible, be responsive and detailed when answering any questions your insurance company might have. If your claim is taking too long, you can contact your insurer directly or go to your state's insurance regulator for help.

To learn more about the claims process, check out WalletHub's guide to car insurance claims.

This answer was first published on 10/10/23. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.

Is Allstate Good at Paying Claims? (2024)

FAQs

Is Allstate Good at Paying Claims? ›

Allstate received average scores on J.D. Power's Claim Satisfaction Survey from 2020 through 2022 and dipped slightly below average in 2023. That said, it hasn't strayed more than six points above or below the average rating in the past 10 years. Allstate recommends logging into your online account to file a claim.

Does Allstate have a good reputation for paying claims? ›

Allstate is good at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Allstate scored 889 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

What is the claims satisfaction of Allstate? ›

If your policy has been in effect for more than six months at the time we receive your notice of dissatisfaction, the Claim Satisfaction Guarantee Premium Credit will be applied to your current policy period; however, if a premium credit amount exceeds the amount necessary to pay your policy period premium in full, we ...

Who is the best insurance company for paying claims? ›

Amica, AIG, and Erie Insurance top the list for consumer satisfaction with property claims, according to a 2024 study by J.D. Power. Travelers and Homesite are rated at the bottom for customer service during claims.

Does Allstate pay claims promptly? ›

Within just a handful of days after we receive claim information, customers can expect their claim to be processed and cash benefits to be delivered via direct deposit or a mailed check.

Which insurance company is best for claim settlement? ›

In terms of number of policies settled during 2022-23, Max Life Insurance has the highest claim settlement ratio of 99.51%. With a 99.39% claim settlement ratio, HDFC Life Insurance came second on the list. Aegon Life Insurance bagged the third position with a 99.37% claim settlement ratio.

Can you negotiate with Allstate? ›

If Allstate Insurances's initial offer is lower than you believe your vehicle is worth, you can prepare to negotiate. It's important to present facts that support your claim. Evidence can include things like your vehicle's original window sticker, receipts from recent repairs or vehicle upgrades.

How long does Allstate take to respond to a claim? ›

It can take as few as 30 days or as many as several weeks to receive a response from Allstate. You may need to get your car accident attorney involved if you do not receive a response. Just because they ignore your demand letter does not mean they do not have a financial obligation to pay out your claim.

Is Allstate or Progressive cheaper? ›

In terms of car insurance costs, Allstate is more expensive than other top competitors like Progressive, Geico and State Farm. In the category of affordability, we rate Progressive 7.8 out of 10.0 stars and Allstate 7.4 out of 10.0 stars.

Why is Allstate so expensive? ›

Allstate is so expensive because car insurance is expensive in general, due to rising costs for insurers. Allstate's premiums may also reflect how competitively Allstate agents are paid, but at $781 per year, the average Allstate car insurance policy is actually cheaper than coverage from most competitors.

What insurance company has the most complaints? ›

The auto insurance company with the most complaints is United Automobile Insurance, which receives roughly 40 times more complaints than the average insurer its size, according to the latest NAIC complaint index. The insurance companies with the next most complaints are Ocean Harbor Insurance and California Casualty.

Which insurance company has the highest customer satisfaction? ›

Most trustworthy: USAA
RankCompanyCustomer Satisfaction Rating (out of 10)
1stUSAA8.83
2ndErie8.51
3rdAmerican Family8.21
4thAAA8.19
1 more row
May 13, 2024

Which car insurance company pays out the most claims? ›

Bottom Line. Amica Mutual also topped J.D. Power's list of insurers with high claim satisfaction ratings. Its score was 895 out of 1,000. This was well above the industry average of 880.

Does Allstate handle claims well? ›

It is tied for fourth in discounts and tied for fifth in the subcategory of car insurance companies most likely to be recommended. Allstate did not score as well in some other subcategories, such as best car insurance companies for seniors and best companies for claims handling.

How does Allstate calculate pain and suffering? ›

It uses 720 different diagnoses factors as well as 12,500 other factors that help calculate the pain and suffering portion of a settlement. Colossus also factors into the settlement calculation which county the accident occurred in and what other similar cases have settled for in the area.

How long does it take to get paid from Allstate? ›

When can I expect to receive a settlement payment from Allstate? Covered claims may be eligible for settlement within 48-hours of adjuster assignment, although timeframes may vary based on the loss's circ*mstances.

Which insurance company is best at paying home claims? ›

5 Best Homeowners Insurance Companies for Paying Claims
  • American Family: Overall Pick for Paying Claims.
  • State Farm: Our pick for new homeowners.
  • Allstate: Our pick for extended coverage.
  • Liberty Mutual: Our pick for discounts.
  • Progressive: Our pick for bundling.

Which company is best for car insurance claim? ›

Bajaj Allianz is the best insurance company for car and has 98% claim settlement ratio, offering hassle-free claim process. You can get cashless services at 6,500+ network garages across India.

Is Allstate or Geico better? ›

Allstate, which earned a score of 8.8 out of 10.0, also offers good auto insurance options. Your decision ultimately comes down to your situation and what you're looking to get out of your auto insurance provider. For most drivers, Geico is a better auto insurance provider.

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