Why Did My Credit Score Drop? | Capital One (2024)

Credit scores are generally calculated using information from your credit report about your finances. Credit-scoring companies like FICO® and VantageScore® consider activity across categories including but not limited to:

  • Payment history
  • Credit utilization
  • Credit mix
  • Credit history
  • New credit applications

So when there’s any change in your score, it’s likely that there’s been a change in one of these or one of the many other factors that go into credit scores.

There are many possible reasons your credit score might drop. Here are 10 of the most common:

1. New credit applications

New credit applications—like for credit cards or auto loans—can have an impact on your credit scores. That’s because a new credit application generally creates a hard credit inquiry, which can cause your credit scores to drop by a few points.

Multiple credit applications in a short period of time could also indicate that your financial situation has changed negatively—and they might cause your credit scores to drop.

What you can do: Try to keep new credit applications to a minimum by only applying for the credit you need. Before you apply for a new credit card, you could first check with the lender to see if they can tell you whether you may be pre-qualified or pre-approved for one of their cards. For example, Capital One’s pre-approval tool uses what’s known as a soft inquiry to check your credit, which won’t hurt your score. Keep in mind that pre-qualification or pre-approval doesn’t guarantee you’ll be approved for a card.

2. High credit utilization

Credit utilization is a measure of how much of your available credit you’re using. It’s sometimes called a credit utilization ratio, but it’s often expressed as a percentage. Carrying higher balances or using a large amount of your credit limit can raise your credit utilization and lower your credit score.

What you can do: Experts recommend keeping your credit utilization at 30% or less to help you maintain a good credit score and show lenders you’re responsible with credit.

3. Payment history

Your payment history is an important part of your credit scores. Just one late or missed payment can have a negative impact on them.

The timing is an important factor to keep in mind. If you’re late making a required payment, your credit card issuer may charge a late fee and interest, depending on the issuer and card terms. After 30 days past the due date, the issuer may report the delinquency to the credit bureaus, which could have a negative impact on your credit scores.

What you can do: Consistently paying bills on time may help you improve your credit report’s payment history. If that feels easier said than done, you could consider setting up automatic payments or reminders.

4. Derogatory marks on your credit report

Negative information on your credit report is known as a derogatory mark. If a negative mark is listed on your credit reports, it can hurt your score.

Some common examples of derogatory remarks include:

  • Missed or late payments: Late payments typically appear on credit reports when an account is 30 days or more past due. They can stay on your credit report for up to seven years.
  • Foreclosures: Foreclosure can happen after you’ve missed mortgage payments and your lender takes ownership of your home. A foreclosure, as well as the missed payments that led to it, might appear on your credit reports.
  • Bankruptcies: Bankruptcy filings can affect credit scores differently depending on the type. Typically, Chapter 13 bankruptcies—also known as reorganizational bankruptcies—can stay on credit reports for seven years. Chapter 7 bankruptcies—also known as liquidation bankruptcies—can stay on credit reports for 10 years.
  • Charge-offs: When a credit card account goes 180 days (a full 6 months) past due, the credit card issuer must close and charge off the account. A charge-off will generally stay on your credit reports for up to 7 years.

With most derogatory marks, the negative impact on your credit generally diminishes over time.

What you can do: First, you could make sure the information in your credit report is accurate. You should dispute any errors with the credit bureau that provided your report and alert them and your card issuer of suspected fraud. But if the negative information is accurate, time and responsible credit use can help you improve your score. Credit counseling organizations can also work with you and offer personalized recommendations to improve your credit.

5. Closing a credit card

It may be tempting to close a credit card you don’t use, but keep in mind it may impact your credit. Once the account closes, the average age of your credit accounts could change. Because your credit scores are based partly on the length of your credit history, a shorter history can lower your credit scores.

Your credit utilization rate may increase because the closed card’s credit limit is no longer included in your available credit. And a higher credit utilization ratio can lower your credit scores.

What you can do: Continue using credit responsibly by making on-time payments on your other accounts and keeping your credit utilization low. You may also want to review your credit reports to make sure there are no errors.

6. An authorized user using your credit card

If you’ve added an authorized user to your credit card account, they’ll typically get a credit card linked to your account and can use it to make charges, but you’ll still pay the balance. Just having an authorized user on your account won’t hurt your credit. But if they don’t use the account responsibly, it could hurt both parties’ credit scores.

What you can do: Before adding an authorized user to your account, you might want to talk with them about responsible credit card use. Setting a spending limit with authorized users could help you avoid mistakes that could affect both your and the authorized user’s scores.

7. Paying off an installment loan

It doesn’t seem right that paying off debt could hurt your credit. But if you pay off an installment loan and it’s your only one, you could decrease the diversity of your credit mix—which can lower your credit scores.

What you can do: Once you pay off an installment loan, monitor your credit. Generally, the negative impact of closing a repaid loan account is temporary.

8. Co-signing a loan

When you co-sign a loan, you agree to make payments if the borrower is unable to. The loan and payment history can appear on your credit reports as well as the borrower’s. If there’s a hard inquiry when you co-sign the loan, it could affect your credit score. Any missed payments or misuse of the credit account can have the same effect.

What you can do: Before co-signing a loan, make sure you have room in your budget for the monthly payments in case the borrower is unable to cover them. It’s also a good idea to establish expectations with the borrower and ask for access to the account so you can track payments. But if you don’t have money to make the loan payments or you need to apply for credit in the near future, you might also choose not to co-sign the loan.

9. A mistake on your credit report

You might notice mistakes in your credit reports. That’s why the Consumer Financial Protection Bureau (CFPB) recommends reviewing your credit reports at least once a year to make sure they’re accurate. Any mistakes in your accounts, such as incorrect balances or payment information, may cause your credit scores to drop.

What you can do: You can check your credit reports for free at AnnualCreditReport.com or by calling 877-322-8228. If you see something you believe is an error in your credit reports, you might want to dispute the information.

10. Identity theft

Identity theft may impact your credit scores in a few different ways. For instance, a thief could open a new line of credit under your name, use the line of credit and fail to pay the bills. The credit utilization on the account could climb, and the payment history in your credit report could be affected. Because the information is listed under your name, your credit scores could drop.

What you can do: Check your credit reports regularly and look for signs of potential identity theft. If you suspect fraud, contact your bank’s or credit cards’ fraud departments to report identity theft. Capital One cardholders can get help right away. You can also file a complaint with the Federal Trade Commission (FTC) at IdentityTheft.gov and activate a fraud alert with the three national credit bureaus, Experian®, Equifax® and TransUnion®.

Why Did My Credit Score Drop? | Capital One (2024)

FAQs

Why Did My Credit Score Drop? | Capital One? ›

If a negative mark is listed on your credit reports, it can hurt your score. Some common examples of derogatory remarks include: Missed or late payments: Late payments typically appear on credit reports when an account is 30 days or more past due.

Why did my Capital One credit go down? ›

Capital One may have lowered your credit limit due to late payments, inactivity on your card, or a change in your credit history. Capital One will periodically review how you're managing your current limit and may lower it if they don't think you can afford the full thing.

Why did my credit score drop with no explanation? ›

Closed accounts and lower credit limits can also result in lower scores even if your payment behavior has not changed. However, if you are certain it is for no reason, check to be sure there is not a mistake in your credit reports or that you're not a victim of identity theft.

Why is my credit score going down if I pay everything on time? ›

It's possible that you could see your credit scores drop after fulfilling your payment obligations on a loan or credit card debt. Paying off debt might lower your credit scores if removing the debt affects certain factors like your credit mix, the length of your credit history or your credit utilization ratio.

Why has my credit score gone down when nothing has changed? ›

A forgotten account

Another thing that could be pulling down your score is a long-forgotten account. Is there a card somewhere you no longer use, stuck down the back of the sofa, perhaps? If it's in arrears, even by a small amount, this could be hurting you. Take a moment to ensure you're on top of all your accounts.

Why did my credit score drop 40 points? ›

The most likely reasons are: your balances increased, you recently closed accounts, you applied for new lines of credit, or there is inaccurate or fraudulent information on your account. If your credit score dropped by 40 points, this is likely due to late payments that continue to compound on past-due bills.

Why did my credit score drop 100 points? ›

For your credit score to drop 100 points at once, you're most likely talking about being 90 days late or more on a loan or credit card payment you're on the hook for. Believe it or not, a single late payment could cause damage in that ballpark, especially if your credit score is higher to begin with.

Is 700 a good credit score? ›

For a score with a range between 300 and 850, a credit score of 700 or above is generally considered good. A score of 800 or above on the same range is considered to be excellent. Most consumers have credit scores that fall between 600 and 750. In 2022, the average FICO® Score in the U.S. reached 714.

Who to call when credit score drops? ›

You have the right to dispute information in your credit report by contacting the credit bureau on whose report the information appears. It's also a good idea to check the other credit bureaus to make sure the same information doesn't also appear on those reports.

How can I raise my credit score 100 points in 30 days? ›

For most people, increasing a credit score by 100 points in a month isn't going to happen. But if you pay your bills on time, eliminate your consumer debt, don't run large balances on your cards and maintain a mix of both consumer and secured borrowing, an increase in your credit could happen within months.

Should I pay off my credit card in full or leave a small balance? ›

It's a good idea to pay off your credit card balance in full whenever you're able. Carrying a monthly credit card balance can cost you in interest and increase your credit utilization rate, which is one factor used to calculate your credit scores.

Is a credit score of 650 good? ›

As someone with a 650 credit score, you are firmly in the “fair” territory of credit. You can usually qualify for financial products like a mortgage or car loan, but you will likely pay higher interest rates than someone with a better credit score. The "good" credit range starts at 690.

Why did my credit score go from 524 to 0? ›

Credit scores can drop due to a variety of reasons, including late or missed payments, changes to your credit utilization rate, a change in your credit mix, closing older accounts (which may shorten your length of credit history overall), or applying for new credit accounts.

Is a 600 A bad credit score? ›

Your score falls within the range of scores, from 580 to 669, considered Fair. A 600 FICO® Score is below the average credit score. Some lenders see consumers with scores in the Fair range as having unfavorable credit, and may decline their credit applications.

Why is my credit score low when I have no debt? ›

Various weighted factors mean that even with no credit, your credit score could still be low because the length of your credit history or credit mix, for example, could also be low.

Why did my credit suddenly drop? ›

Credit scores can drop due to a variety of reasons, including late or missed payments, changes to your credit utilization rate, a change in your credit mix, closing older accounts (which may shorten your length of credit history overall), or applying for new credit accounts.

Why did my available credit limit go down? ›

According to the Fair Credit Reporting Act, the only reason a card issuer needs to inform you about a credit limit decrease is because you missed a payment, are only making minimum payments on a high balance or took some other negative action that raised a red flag.

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