What to Do If a Credit Card Issuer Decides to Lower Your Credit Limit - NerdWallet (2024)

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If a credit card issuer cuts your credit limit, you won’t be able to charge as much on the card, and you might see your credit scores drop. This happened to many cardholders in 2020 amid the economic uncertainty of the COVID-19 pandemic, for example.

A lower credit limit could be bad, depending on how much other credit you have available. But you have a few options. The main one is to call the number on the back of the card and ask the issuer to restore your previous credit limit.

Just understand the context:

  • When it comes to granting credit, you don’t hold the power in the relationship. The bank does.

  • Try not to take the credit cut personally. This is business, not a reflection of your worth as a person.

  • There are plenty of other credit card issuers.

» MORE: Can a credit card company lower my credit limit?

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What to Do If a Credit Card Issuer Decides to Lower Your Credit Limit - NerdWallet (1)

How to appeal a credit cut

You may not receive a notification that your credit card issuer intends to decrease your credit limit. But when you find out, here are a few tips on getting your previous credit limit restored:

  • Create a plan. Before you ask the issuer to reinstate your credit limit, brainstorm a few reasons why it should. If you were the bank, what would persuade you? For example, maybe you’ve been a customer for five years and never missed a payment.

  • Call. Generally, you might get more favorable results if you speak to a human. That means appealing the old-fashioned way: Call the number on the back of the card and speak to a customer service representative.

  • Make your case — nicely. Take advantage of any leeway the card issuer’s human representative might have. Remain calm and cordial as you lay out reasons that your credit limit should be restored. Again, this is a business discussion.

Calling to make an appeal mostly falls under the “it doesn’t hurt to ask” category. However, if the issuer pulls a credit report as part of its evaluation process, that could ding your credit, at least temporarily.

🤓Nerdy Tip

You have certain federal protections from an issuer charging "over-the-limit" fees after it reduces your credit, but over-limit fees are rare anyway.

Why your credit scores might drop

If your appeal fails, you might see your credit scores drop because of a factor called credit utilization ratio. Credit scoring models generally penalize you for using a large portion of your available credit, both overall and on a per-card basis. So your scores may fall just from approaching your credit limit, which you are more likely to do when that limit is lowered.

In general, it’s wise to keep your balances below 30% of your available credit.

» MORE: How do credit card issuers determine credit limits?

How to safeguard your credit

You could minimize the ripple effects on your credit utilization ratio. A few ideas:

  • Open a different credit card account. This is an easy way to boost your credit availability. Your credit scores might take a temporary hit of a few points for opening a new account, but in the longer run, more credit will help your scores.

  • Ask for increases from other credit accounts. You might be able to offset the credit cut from one card account by asking for and receiving raises in your limit on other existing credit accounts.

  • Pay down the balance. Reduce spending on the card with the lowered limit and pay off the balance, or at least some of it. Besides eliminating debt, paying down a card balance gives you more headroom against your new, lower limit.

  • Don’t get mad and close the account. Closing the account not only means you’ll lose the entire credit line, but you’ll lose your credit history, which can damage your credit scores — especially if it’s an account you’ve had for many years.

» MORE: 3 things to do if your credit limit is lowered

When it might not matter

If you barely used the credit card — which is a common reason for receiving a lower limit — maybe it’s no big deal when an issuer lowers your credit limit.

For example, if you have $50,000 in combined credit spread among several cards, losing $1,000 of that credit limit on a single card won’t matter much. Your credit scores might stay relatively the same. And if, say, you’re already solidly into the excellent credit range (FICO scores of 720 or higher), then dropping a few points is unlikely to affect your life. You’ll still get the best loan rates, for example.

Just carry on.

Why an issuer might reduce your credit limit

So why did the credit card company lower your credit limit in the first place? You could ask that when you call. But here are a few possible reasons:

  • You didn’t use the card enough. Rarely or never using the card could be a reason the issuer reduces your credit limit or closes the account altogether.

  • You made mistakes with credit. If you’re paying late on a credit account, you might be viewed as a higher risk of default (not paying). Even if you’ve been a perfect customer with the issuer in question, that issuer might still lower your credit limit based on your payment behavior with other credit lenders.

  • The issuer is reducing credit risk. Sometimes a credit cut has nothing to do with you. The issuer might make a business decision to reduce its risk by lowering the amount of credit it makes available to customers generally.

  • Identity theft. If someone steals your identity and begins opening new credit accounts and abusing them, that sudden change in behavior could trigger a reduction in credit limit.

» MORE: What to do when your credit card issuer blindsides you

How to minimize the chance of a cut

You don’t have control over what a credit card issuer will do with your credit limit, but here are some tips to avoid a lowered one.

  • Use the card. You’re more likely to see a credit reduction if you don’t use the credit card. (The issuer could also close the account entirely, which is the ultimate credit reduction.) That’s why it’s a good idea to use the card at least occasionally. You could, for example, set it as the autopay method for a recurring monthly bill.

  • But don’t overuse it. Maxing out a card raises your credit utilization, which might also trigger an issuer to reduce your limit.

  • Periodically ask for a raise. Over the years, if you receive a higher and higher limit, a reduction won’t hurt as much.

  • Be a good customer. All the usual things apply: Pay your credit card bill on time, every time — in full is best.

  • Pay attention to macroeconomics. That’s less nerdy than it sounds. Basically, take note of signs of a U.S. economic recession — when news headlines mention rampant layoffs, lower consumer confidence, higher personal debt and slower home sales, for example. They could be signs that a credit card issuer will put the brakes on credit in general, and maybe yours specifically. Recessions are a good time to be on your best behavior with your credit accounts, if you’re able.

What to Do If a Credit Card Issuer Decides to Lower Your Credit Limit - NerdWallet (2024)

FAQs

What to Do If a Credit Card Issuer Decides to Lower Your Credit Limit - NerdWallet? ›

Pay down the balance. Reduce spending on the card with the lowered limit and pay off the balance, or at least some of it. Besides eliminating debt, paying down a card balance gives you more headroom against your new, lower limit. Don't get mad and close the account.

What do I do if my credit limit is lowered? ›

Reach out to your lender or creditor and ask them to reinstate your credit limit. Many borrowers are calling their lenders to request delayed or reduced payments.

Are credit card companies allowed to decrease your credit limit? ›

Card issuers can change your credit limit without notice

There are a number of protections in place to ensure that your card issuer does not unfairly increase your APR or charge fees without adequate notice.

How to convince credit card company to increase credit limit? ›

Make sure you have a history of on-time payments

“This means making sure you pay on time… By maintaining a track record of responsible credit management, you'll be able to maintain a strong credit score and subsequently make it easier for a credit card issuer to grant an increase to your credit limit.”

What if my credit limit is lower than my balance transfer? ›

You can transfer debt from multiple credit cards to a balance transfer card, as long as it fits within your credit limit. If you don't get the credit limit you need, you can ask your issuer for a higher limit after using your card responsibly for a while, or you can apply for a different card.

Should I cancel a credit card with a low limit? ›

For low limit cards, your utilization won't be harmed too much if you cancel. But keep in mind that it's better to close newer accounts, not accounts you've had since the beginning of your credit-building tenure. Before you close this account, consider whether you're affected by the unfavorable terms.

How do I get my credit limit back up? ›

Call your credit card company.

The back of your card has a customer service number you can call and learn if you're eligible for an increased limit. You may have to answer some questions regarding your request and financial situation, but if you meet the requirements they can put in a request for you.

Can you dispute a credit card limit decrease? ›

Fortunately, you can take action to address the lower limit: Contact your credit card company. Ask why it lowered your credit limit. Based on that knowledge, you might be able to take action to get your previous limit restored.

Why has Next reduced my credit limit? ›

Your Credit Limit is reviewed on a monthly basis using information we hold about the way you manage your account, as well as information provided by the Credit Reference Agencies.

Can credit card companies increase your limit without your permission? ›

The second way you may get a credit limit increase is if a credit card company increases your limit without a request from you. This typically occurs after you've demonstrated responsible credit habits such as making on-time payments and paying more than the minimum payment required.

What is the average credit limit in America? ›

The average credit limit on credit cards in the U.S. was $29,855 as of the end of the third quarter (Q3) of 2023. That's a 6.8% increase from Q3 2022, when the average credit limit was $27,955.

How to get $50,000 credit card limit? ›

If you have excellent credit, high income and low credit utilization among other variables, issuers may offer you a credit line of $30,000 to $50,000. However, it's possible credit issuers offer a credit limit even higher than that.

How much should I spend if my credit limit is $2000? ›

What is a good credit utilization ratio? The Consumer Financial Protection Bureau (CFPB) recommends keeping your credit utilization ratio below 30%. So, if your only line of credit is a credit card with a $2,000 limit, that would mean keeping your balance below $600.

Why are my credit cards lowering my credit limit? ›

Change in credit activity: A credit limit decrease could result from late payments on your account or a decrease in your credit score. Account review: Credit card issuers periodically review accounts and adjust credit limits based on their assessment of your financial situation, credit history and overall risk.

Does a 0 balance transfer affect credit score? ›

A balance transfer may temporarily hurt your credit due to a hard inquiry on your credit report and a reduced average account age. But it may also reduce credit card balances and credit utilization, which can improve your credit score.

How much is the Chase Freedom unlimited credit limit? ›

Here's why: The Chase Freedom Unlimited® offers a $500 minimum credit limit, but the limit is at least $5,000 if you're approved for the Visa Signature® version of the card.

Why is my credit limit so low when I have good credit? ›

A credit card issuer or other lender might assign you a low credit limit based on a number of factors. These could include your income, credit history (or lack thereof) and their internal policies for managing the risk that their customers won't repay what they owe.

Will my credit limit increase automatically? ›

Your credit limit won't necessarily stay the same, even if you don't seek an increase. The process isn't automatic, but a credit card issuer may proactively increase your credit limit as things like your credit scores, job or credit use change.

Can I request a credit limit increase? ›

Ask for a raise. Getting a higher credit limit is fairly straightforward, with four primary options available: You can contact your issuer online via the app or online portal, phone customer service, check for an issuer card offer, or apply for a new card that will bump your overall available credit.

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