Shatian Town - where the sorting centre is located on the map (2024)

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30.04.2024

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Shatian Town - where the sorting centre is located on the map (1)

Shipping purchases from AliExpress is a long and complex process. Parcels pass through dozens of cities and several different countries on their way to the recipient. It is not uncommon to find mention of a sorting centre in Shatian Town in order tracking.

For example, the city can be seen in the statuses “Processing at the sorting centre” and “Has left the sorting centre”. Our editorial team has found and carefully studied all the available information on the subject, and then prepared a detailed material.

Where is Shatian Town

Shatian Town (Shatian) is a city that is under the jurisdiction of Dongguan Prefectural City in Guangdong Province, China. According to the Bulletin of the Seventh National Census of Dongguan Town, the permanent population of Shatian Town was 210,175 as of 0:00 on 1 November 2020.

Shatian City governs 2 communities and 16 administrative villages. The city is known for a large number of businesses, commercial areas as well as warehouses.

Shatian Town - where the sorting centre is located on the map (3)

Shatian Town has the Guangzhou-Shenzhen Yanjiang Expressway, Nansha Bridge, Guangzhou-Dongguan-Shenzhen Urban Railway, Guangfang Expressway, Coast Highway and other traffic arteries that pass through Shatian Town.

Mention of Shatian Town is displayed along with the following statuses in order tracking on AliExpress:

  • “Processing at sorting centre” – the order has been successfully delivered to the warehouse, where it is undergoing the necessary procedures;
  • “Departed sorting centre” – the processing is complete and the parcel has already left the warehouse;
  • “Shipment not accepted by sorting centre” – there are problems with receiving the order at the warehouse;
  • “Processing delay at sorting centre” – the parcel could not be sorted within the standard timeframe.

The developed transport infrastructure of the city has made it a convenient location for large specialised warehouses, including sorting centres of AliExpress.

Shatian Town on a map

Shatian Town is a little known city in China. In order to make it easier to find the location of Shatian, we have attached a geo-mapped map of the town.

90km from Shatian Town is another town, Fenggang Town, which also has a sorting centre for orders from AliExpress.

Visit AliExpress

Sorting Centre in Shatian Town

A sorting centre is a specialised facility or building where parcels are classified and sorted before being despatched to their next destination. The warehouse is equipped with special equipment, such as conveyors and robotic systems, which help speed up the process of handling large volumes of items.

At the sorting centres, parcels are scanned for damage and sorted into different categories according to their weight, size, type of item and destination. After sorting, the orders are placed in containers or machines for delivery to the next destination.

Normally, parcels are not held longer than 1-2 days at the Shatian Town sorting centre. The warehouses are open 24 hours a day, which enables them to handle a huge number of parcels.

However, if a parcel arrives at Shatian Town sorting centre and gets stuck there for 10-15 days, then there is probably a problem with it.

Causes of delays in parcels from AliExpress

If your parcel from AliExpress is delayed, it may be due to the following reasons:

  1. Major sales. During global sales (“11.11”, “Black Friday”), the load on warehouses significantly increases, which can provoke delays;
  2. Weekends and holiday seasons. National holidays (Chinese New Year and others) in the PRC can affect the speed of sorting orders;
  3. A package is damaged or lost. There are millions of different sorting centres and therefore there is always a chance that a parcel will be damaged or lost.

Try contacting the seller to clarify the reasons for the long processing time at the warehouse. If the seller will ignore or fail to resolve the problem, open a dispute to request a refund. It’s a good idea to begin the dispute closer to the end of your protection period.

Open the AliExpress app

FAQ

We have prepared answers to the most frequently asked questions related to the sorting centre in Shatian Town. Check out the short answers.

Shatian Town – where is the parcel from AliExpress?

Shatian Town is a town in Dongguan city, Guangdong province, China.

What should I do if my AliExpress parcel is stuck at the Shatian Town sorting centre?

If the parcel has been stuck at Shatian Town sorting centre for more than 10 days, then you should write to the seller or open a dispute for a refund.

Shatian Town – how long does it take to receive a parcel from Aliexpress?

If your order is being processed at the sorting centre Shatian Town, then the waiting time may vary from two weeks to several months.

May be useful: Arrived at the delivery service sorting centre at Aliexpress

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FAQs

How long does arrived at sorting center take? ›

After your package arrives at a sorting center, it can stay there for a few hours or several days. This timeframe depends on various factors, including your chosen shipping method, the workload of the center, and the number of available workers.

Where does my package go after the sorting center? ›

A sorting center is any package delivery facility where packages are sorted into different batches for delivery. The packages may then be sent to another sorting center or a local post office (like the United States Postal Service).

What is sorting center in China? ›

The sorting center is a place where goods from different suppliers are consolidated and prepared for shipping to various destinations, including Malaysia.

How long does a USPS package stay at a distribution center? ›

Your mail or package will typically be at a distribution center for one to two days. However, there are several factors that may result in a delivery delay. Factors that can impact delivery timelines include: The volume of mail.

How long does it take for a package to arrive once it is out for delivery? ›

A lot of people have been wondering how long “out for delivery” actually means. Out for delivery generally means that your package will be delivered on the same day. A package is delivered successfully made when the package is delivered and signed for by the customer.

What does it mean if your package entered the local sorting center? ›

A “parcel sorting center” is an area where parcels are sent in order to be categorized and shipped off to the correct places. Depending on how busy the center is when your parcel arrives, it could be there for several days before it gets processed on to the next stage of its journey.

Can I pick up a USPS package at a sorting center? ›

Packages that have been intercepted can either be picked up at your local post office, at a USPS distribution center, or at addresses that they have been rerouted to.

Why did my package go back to the sorting center? ›

It happens. If you studiously watch tracking you can see all sorts of things happen. Trucks break down, planes get grounded, weather emergencies and other issues arise and cause delays and diverted routes.

Why is my package stuck at a sorting center? ›

Your package could be stuck in transit for many reasons: loss, damage, or even a USPS tracking system failure. More likely, though, the short-staffed US Post Office has misplaced, mislabelled, or simply overlooked your package.

Why does it take so long for AliExpress to deliver? ›

AliExpress offers a bunch of ways through which they want their products to be sent out. These include the air, ground, or sea. The sea usually takes the longest time because the water vessels are slow and, even in average weather conditions, can take months to come to you.

Can you pick up packages from a sorting facility? ›

No. Carrier facilities are not safe for the general public, and so carriers do not allow you to pick up packages at a carrier facility, even if it is very close to you. However, some carriers enable you to “intercept the package” by rerouting it to a retail location or post office for pickup.

Where do packages go after sorting center? ›

Once a package has arrived at a facility, it's scanned and sorted for the next phase of its journey. This could mean being placed on a delivery truck for local delivery or transferred to another carrier for long-distance transport.

How long should a package from China take? ›

Standard air freight between China and the US generally takes around 8-10 days. It's not that planes are slower; it comes down to the fact that air freight processes are more complicated than for express freight. Express air freight services typically shaves 2-3 days off standard air freight transit times.

Why do deliveries from China take so long? ›

The shipments from China usually took 3-8 days. The first three days are the process from China's warehouse to your location. Then, it needs extra 2 days for some paperwork once it arrives in your country. It includes custom clearance, VAT, and other taxes fee.

How long does an post take to deliver after sorting? ›

5 working days for Standard Post and Express Post. 3 working days for registered post. 16 working days if it is received from abroad.

How long do parcels stay at the sorting office? ›

We hold items for 18 calendar days before returning them to their sender, so any Redelivery date must be within 18 calendar days of the item being available for collection from a Customer Service Point or local Post Office branch. 48 working hours' notice is required for a Redelivery.

How long should my package take to arrive? ›

Domestic USPS Delivery Times Per Service
Mail ClassEstimated Delivery TimeEstimated Cost
First class Package Service1 – 3 business days$3.80
Parcel Select2 – 8 business daysN/A
USPS Retail Ground2 – 8 business days$7.50
First-Class Mail – Letters1 – 3 business days$0.55
5 more rows

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