Regarding calls get recorded | AT&T Community Forums (2024)

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Mansalana

Regarding calls get recorded | AT&T Community Forums (3)

1 Message

Sunday, November 19th, 2023 5:56 AM

Hi,

Do my call gets recorded when i talk to my friend or to my parents over phone. Like do your company keep our phone conversations recorded.

Like, do you have recording of my call conversations what i talk during call over my phone and if yes would someone be able to get from you like police or any other legal authority? Can they get any audio recording or audio conversation we had during the call. I am asking about your privacy and safety policy because i would like to buy phone from your company and i would like to aware myself about this before buying anything. I want

Its available on amazon as well. I just checked it out. But, please provide me more details about the calls get recorded issue.

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Accepted Solution

Official Solution

Juniper

ACE - Expert

32.3K Messages

6 months ago

@Mansalana

Phone companies are not allowed to record your calls or other messages. That is illegal. That is the same answer regardless of the phone company.

And you shouldn't have a worry about law enforcement doing a "wiretap" unless you are doing something wrong to begin with. So if you have a concern about police getting your info, then that itself sounds sketchy.

OttoPylot

ACE - Expert

24.6K Messages

6 months ago

No. Your calls are not recorded by any carrier unless there is a reason to do so, and then a court order is needed to legally wiretap you.

G

New Member

12 Messages

17 days ago

Yes the do if you are using a work phone. A case involving a Detroit Michigan Former Detroit Mayor Kwame Kilpatrick.

Since he used a state given cell phone his cell phone records and voice recordings were given up by the carrier.

So yes carriers can and do record voice calls.

spoom2

Expert

19.5K Messages

17 days ago

This topic is 6 months old, so you know this is governed by state laws, not federal, if the state is different than the federal. Some states only one party has to be informed they are being recorded other states all parties have to be informed. Michigan is a state where all parties have to be informed before recording. So, you can't make a blanket statement.

(edited)

spoom2

Expert

19.5K Messages

17 days ago

I must have not hit post on this before. Your link has nothing to do with the Detroit mayor, it goes to a Dallas TX news station. At any rate the FBI was tapping his brother's phone due to an investigation of fraud. They caught the mayor telling his brother not to trust the little guy, meaning one of the mayor's staff. The FBI can monitor and put taps on anyone they are investigating as long as they have a warrant. Many businesses record your calls and they get by with that by stating "your call may be recorded for training purposes", if you don't hang up, you've agreed to it. So, your statement of carriers being able to record your calls on their own is incorrect.

(edited)

Juniper

ACE - Expert

32.3K Messages

17 days ago

@goblin072

AT&T, Centurylink, Verizon, T-Mobile, etc. are not listening in on your calls.

A work phone then your business has monitoring privileges.

Calling a company, they usually say "calls may be monitored or recorded for training and quality purposes". Not guaranteed recording or for record keeping, but that there is the possibility it may be heard from someone outside the direct conversation.

Like in your example, law enforcement (such as FBI) might get authorization through proper procedure (such as a warrant) to "wiretap" your line. But not something to just do to any random citizen. I stand by my point if you're woried about a wiretap then what are you doing to be concerned in the first place?

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