To cancel The General insurance, the policyholder contact their agent directly or customer service at (844)-328-0306. You will need to provide basic information about yourself, your The General policy number, and the date you would like your policy to end. The General may also ask for the details of your new car insurance policy to verify you won't be driving without insurance. If you've already paid your premium for the policy period in full, The General will refund the unused portion, minus any cancellation fees.
- Cancel by phone by calling your agent or (844)-328-0306
- Cancel by mail by writing a letter that includes your name, address, date of birth, policy information, and day you want your policy to end, plus the date and time you want your policy to end. Sign, date, and mail your letter to: The General, 2636 Elm Hill Pike, Suite 100, Nashville, TN 37214
- Cancel in person by speaking with your nearest agent from The General (locations only in Louisiana)
It's important to remember that you don't need to cancel your policy just because you're going through some life changes. For example, you should have The General update your mailing address or vehicle information if you're moving or buying a new car.
In addition, if you're canceling your current policy in order to switch to another company, be sure to activate your new policy before canceling the old one. This prevents a lapse in coverage, which would lead to higher premiums in the future.
To learn more, check out reviews and other information about The General on WalletHub.
This answer was first published on 05/12/23 and it was last updated on 01/09/24. For the most current information about a financial product, you should always check and confirm accuracy with the offering financial institution. Editorial and user-generated content is not provided, reviewed or endorsed by any company.
