How to Access Your Free Credit Reportwith CreditWise
Step 1. Download the CreditWise App
Start by downloading the CreditWise app from Google Play (for Android devices) or the iOS App Store (for Apple devices). Search “CreditWise” and look for the app that says “CreditWise from Capital One.” You’ll know you’ve found it when you see our logo: a red half-circle with blue dots above it.
Step 2. Allow Permissions
Once the app is installed, you’ll click Sign Up on the screen. You may then see a Let’s Get Started message that encourages you to give the app permissions on your phone. These are necessary to safeguard your account. If you want to learn more, click Why? on the screen.
When you’re done reading, click Ok. The Let’s Get Started screen will reappear—click Ok again and then click Allow on the permission popup.
Step 3. Enter Your Information
After allowing app permissions, you’ll enter your first and last name and your email address. Read the disclosure that appears (explaining that some features may not be available if your information doesn’t match what’s on your credit report), then click Continue.
On the next screen, you’ll enter your birthdate, Social Security number, phone number and home address. Remember—all of your information is protected.
Step 4. Verify Your Identity
When you enter your information, the terms of service and privacy policy should appear. Review them carefully before agreeing to them, then click Locate My Credit Info.
Now is when you verify your identity for security purposes and to let us locate your credit information. Follow the prompts on the screen, which may include entering identifying information from previous tax records or uploading copies of your ID documents.
When your identity has been verified, you’ll finish creating your account—such as setting a password—and will have instant access to your free online credit report.
