FDIC and CFPB Must Take Immediate Action to Halt SoFi’s Latest Lawbreaking Effort to Prey on Customers and Exploit the Banking Crisis - Student Borrower Protection Center (2024)

SBPC Provides Federal Regulators With Evidence of New SoFi Scheme to Sell Fake Financial Product Using FDIC’s Likeness

March 22, 2023 | WASHINGTON, D.C. — Moments ago, the Student Borrower Protection Center (SBPC) sent a letter to the Federal Deposit Insurance Corporation (FDIC) and Consumer Financial Protection Bureau (CFPB) demanding immediate action against SoFi Bank (SoFi) to halt a new, egregious, and illegal scheme to cheat consumers and steal business away from honest banks.

On Wednesday morning, SoFi launched a new cash management product, marketing “the opportunity to get FDIC insurance up to $2 million on all bank balances”—an amount eight times larger than the amount of FDIC insurance offered for individual deposit accounts under federal law. In reality, SoFi is acting as a lead generator for an unspecified number of unknown banks, directing its customers to open as many as 8 different bank accounts in what is known as a cash sweep. SBPC warned regulators that “SoFi represents that it ‘offers access’ to a financial product that does not exist, prominently misrepresents the extent of deposit insurance offered by SoFi to SoFi depositors, and misuses the FDIC’s name and logo in the process.”

“SoFi’s latest scheme shows that regulators need to treat CEO Anthony Noto’s company like a wounded animal—a danger to the public with nothing left to lose,” said SBPC Executive Director Mike Pierce. “Rather than compete for customers with honest banks by offering products and services that people need, scandal-plagued SoFi has chosen to deceive its customers yet again.”

A copy of SBPC’s letter to FDIC Chair Martin Gruenberg and CFPB Director Rohit Chopra is available here: https://protectborrowers.org/wp-content/uploads/2023/03/SoFi-Letter-March-22-2023.pdf

Founded in 2011, SoFi was once the leader of a booming private student loan refinancing industry.SoFi’s stock has declined by approximately 80 percent since its peak. This latest series of SoFi abuses comes on the heels of a clumsy lawsuit filed by the FinTech giant earlier this month aimed at forcing millions of student loan borrowers back into repayment. Together, these recent actions paint a picture of a failing firm frantically grasping at profitability and taking on increasing levels of risk.

Further Reading

SBPC’s statement in response to SoFi’s lawsuit aimed at blocking the student loan payment pause: Failing Private Student Lender Sues Biden Administration to Force Student Loan Bills for Tens of Millions

A copy of the lawsuit filed by SoFi against the U.S. Department of Education is available here: https://protectborrowers.org/wp-content/uploads/2023/03/Sofi.pdf

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About Student Borrower Protection Center

The Student Borrower Protection Center (SBPC) is a nonprofit organization focused on alleviating the burden of student debt for millions of Americans. The SBPC engages in advocacy, policymaking, and litigation strategy to rein in industry abuses, protect borrowers’ rights, and advance economic opportunity for the next generation of students.

Learn more at protectborrowers.org or follow SBPC on Twitter @theSBPC.

Join our mailing listStay informed on the fight to protect Americans with student debt

FDIC and CFPB Must Take Immediate Action to Halt SoFi’s Latest Lawbreaking Effort to Prey on Customers and Exploit the Banking Crisis - Student Borrower Protection Center (2024)

FAQs

What is the SoFi controversy? ›

In October 2018, SoFi settled Federal Trade Commission (FTC) charges, agreeing to stop making false claims about savings from student loan refinancing. The FTC alleged that SoFi had been making such false claims since April 2016.

What actions can the CFPB take? ›

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision.

Is SoFi money protected? ›

SoFi Checking and Savings is a mobile-first online bank account that keeps your hard-earned dollars safe; all accounts receive FDIC insurance of up to $250,000 per member.

What is the fine for the CFPB? ›

In 2023, the CFPB filed 29 enforcement actions and resolved through final orders 6 previously-filed lawsuits. Those orders require lawbreakers to pay approximately $3.07 billion to compensate harmed consumers and pay approximately $498 million in civil money penalties.

Who is SoFi owned by? ›

The ownership structure of SoFi Technologies (SOFI) stock is a mix of institutional, retail and individual investors. Approximately 33.03% of the company's stock is owned by Institutional Investors, 26.86% is owned by Insiders and 40.11% is owned by Public Companies and Individual Investors.

Is SoFi safe from collapse? ›

Yes, funds deposited into SoFi checking and savings accounts are FDIC insured for up to $250,000 per depositor, for each ownership category, in the event of a bank failure.

Can the CFPB get your money back? ›

If you're having trouble with a credit card, you can submit a complaint to the CFPB online or by calling (855) 411-CFPB (2372). If you're not satisfied with the merchant's response, you may be able to dispute the charge with your credit card company and have the charge reversed. This is sometimes called a chargeback.

Does the CFPB have any power? ›

The CFPB supervises a range of companies to assess their compliance with federal consumer financial laws. We have supervisory authority over banks, thrifts, and credit unions with assets over $10 billion, as well as their affiliates.

Does the CFPB really help consumers? ›

We protect consumers from unfair, deceptive, or abusive practices and take action against companies that break the law. We arm people with the information, steps, and tools that they need to make smart financial decisions.

Why is SoFi not FDIC insured? ›

SoFi Bank is a member FDIC and does not provide more than $250,000 of FDIC insurance per legal category of account ownership, as described in the FDIC's regulations. Any additional FDIC insurance is provided by the SoFi Insured Deposit Program. Deposits may be insured up to $2M through participation in the program.

What banks are affiliated with SoFi? ›

Who are SoFi Money Sweep Program's partner banks?
  • SoFi Bank, National Association.
  • EagleBank - Bethesda, MD.
  • East West Bank - Pasadena, CA.
  • Hills Bank and Trust Company - Hills, IA.
  • MetaBank - Sioux Falls, SD.
  • TriState Capital Bank - Pittsburgh, PA.
  • Wells Fargo Bank, N.A. - San Francisco, CA.
Feb 14, 2022

What is SoFi backed by? ›

SoFi is an FDIC insured, nationally chartered bank that offers SoFi Checking and Savings. SoFi became a bank in order to bring you the best features, including a simple, market-leading interest rate of 4.60% APY across both SoFi Checking and Savings accounts (requires an active direct deposit).

Do banks take CFPB complaints seriously? ›

The complaints may be vague and unsupported but banks have to take them seriously, he said. If the CFPB decides to take an enforcement action based on complaints, legal costs for banks defending action can be tens of millions of dollars a month.

Is the CFPB lawsuit real? ›

In a lawsuit filed on June 9, 2022, in the United States District Court for the Southern District of California, against Gebase, the CFPB alleged that Processingstudentloans obtained student loan account and billing information for hundreds of former SAI consumers without their knowledge or consent and used that ...

Does the CFPB still exist? ›

The Consumer Financial Protection Bureau is a 21st century agency that implements and enforces Federal consumer financial law and ensures that markets for consumer financial products are fair, transparent, and competitive.

What is the downside of SoFi? ›

SoFi Bank only offers one checking account, which we give 4.7 stars. It comes with no fees, a competitive APY, access to a massive ATM network and debit card and direct deposit perks. The main drawback is that it doesn't reimburse ATM fees for using out-of-network ATMs.

What are the legal issues with SoFi? ›

The lawsuit, which SoFi filed in March, had taken issue with the Biden administration's justification for continuing the student loan repayment pause and argued that the continuation was both unlawful and harmful to its business.

What happened at SoFi? ›

The 19-year-old man who drowned in a lake outside SoFi Stadium during a concert at the venue was identified Monday by authorities. The body of Mirai Ashley Shepard, of Chula Vista, was recovered at about 11 p.m. Friday. Responders tried to revive him, but he died at the scene.

Does SoFi have a good reputation? ›

SoFi has an A+ rating with the Better Business Bureau, but it is not BBB-accredited. In 2021, the Consumer Financial Protection Bureau received 14 personal-loan-related complaints about SoFi. The most common issues were related to getting a loan.

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